A Letter of Commendation for Optometrist Farah Nashir
It made our day to receive a letter of commendation from a contact lens patient, who wrote to let us know of the professional and excellent eye care he received from The Lens Men - The Centrepoint optometrist Farah Nashir. Although we weren't surprised to hear how competent Farah is in taking care of her patients, we're always happy to hear they feel the same way!
January 14, 2010 — In his letter, Mr. Tan described Farah as "patient and understanding" and that "in short, she helped to ensure that my first time experience with contact lens was nothing less than enjoyable." With a B.Sc. in Optometry (UK), Farah is trained to administer the same full eye examination you will receive from an eye doctor, and performs a full set of tests (including eye measurements and sensitivity) to ensure you are fitted with contact lenses that best suit your eyes and your lifestyle.
Mr. Tan mentions that "the service rendered in all 3 visits was nothing short of excellent, despite the sale having been completed on the first visit." At The Lens Men, eye care doesn't end with the transaction - we want to make sure that your eye health goes a long way. And, it is our pleasure to host you whenever you come by to say hi or to enjoy our complimentary services (ultra-sonic cleaning for spectacles, nosepad replacement, minor repairs and adjustments) - it's our way of saying thank you for being a friend.And thank you, Mr. Tan, for taking the time to write the letter of commendation - we truly appreciate your thoughtfulness. We welcome all our customers to share any and all feedback with us, and rest assured you will always receive a personal response. Please address all comments to:Desiree KohP.R./Marketing Managerdesireekoh@thelensmen.com